Netiquette (Internet etiquette)
Email suppresses the ability to rely on voice inflections, tone, verbal pauses, and facial expressions, often creating problems with email correspondence. While one would obviously want to avoid sarcasm and jokes within email correspondence, the following tips help with maintaining Internet etiquette:
Many professionals find a lack of response one of the most annoying practices among business professionals. Make sure you always reply to an email unless directed to do otherwise. Remember to respond to emails within the same amount of time it would take you to return a telephone call.