For direct quotes, include the author, year of publication, and page number for the reference. (Use “p.” for a single page and “pp.” for multiple pages. Separate page numbers with an en dash.
Introducing the quotation with a signal phrase that includes the author’s last name followed by the date of publication in parentheses.
EX: According to Smith (2005), “primary examples of success include effective communication” (p. 143).
EX: Smith (2005) found “primary examples of success include effective communication” (p. 143); what effect does this have on educational institutions?
If not including the author’s name in the sentence, include the author’s last name, the year of publication, and the page number in parentheses after the quotation.
EX: He said, “Primary examples of success include effective communication” (Smith, 2005, p. 143).
EX: He said, “Primary examples of success include effective communication” (Smith, 2005, p. 143), but institutions must be willing to define problems in communication.